The website is owned and operated by Lend-Grow Inc. At Lend-Grow, we value your patronage and your privacy. This notice describes how we protect your privacy when we collect and use information about you provided by you through our website apply.lendgrow.com as well as information collected offline and the measures we take to safeguard that information. We take this responsibility seriously and we diligently safeguard your personal information. This policy explains:
- What information we collect and receive about you
- How we collect and use it
- With whom we share your information
- How we protect personal information electronically (Security Notice)
www.lendgrow.com and apply.lendgrow.com is a general audience site and we do not knowingly collect personal information from children under the age of 13. For more information about the Children’s Online Privacy Protection Act (COPPA), view the FTC website at www.ftc.gov
1. What Information We Collect and Receive About You
We might receive or collect several types of information about you, such as the information described below.
Personally Identifiable Information or PII: Identify you such as your name, address, telephone number, mobile number, e-mail address and social security number identifies you personally, such as your name, address, email address, Social Security number or phone number.
Non-Personally Identifiable Information or Non-PII: We also collect information such as demographic data and data about your online activity on our website that does not identify you. We may also collect and store information that you provide to us about your income, employment and monthly mortgage or rental payments.
2. How We collect Information You Provide to us
From you: When you fill out forms or fields in connection with your inquiring about or obtaining our services. The information you provide in your inquiry form does not alter or change.
Other Sources : We may obtain information about you from third parties such as credit reports, information about your home and demographic information. We do not pull a hard inquiry relating to your credit bureau report rather a soft inquiry is performed in order to assist in complying with federal, state and local laws. Information such as Social Security Number (SSN), date of birth (DOB), address and phone number may be verified to assist in the prevention of identity theft, consumer identification and verification by third party services. Lend-Grow takes your privacy seriously and performs these checks using industry best practices and standards. We may also collect information about you from sources other than you, such as from social media websites i.e., Facebook, LinkedIn, Twitter or others with your consent.
3. How We Use Information
We may use the information we collect from you for various lawful business purposes such as finding the available credit options, pushing your request to lenders, communicate with you, conduct research and development to improve or enhance our Services and our users’ experience, and promote our Services. We may use information to:
a. Deliver the products and services you requested.
b. Perform functions as described to you at the time of collection.
c. Manage your customer relationship with provide you with customer support.
d. Communicate with you via e-mail, postal mail and/or SMS to your mobile device about products or services that may be of interest to you.
e. Build and display content and services customized to your interests on our website and other websites.
f. Targeted advertisements and measure the overall effectiveness of our online advertising, content, programming and other activities.
g. We may use financial information to match you with lenders, provide you with lenders’ conditional loan offers, auto dealers, auto lenders, personal loan providers, etc. As well as to verify your identity, protect against or identify possible fraudulent transactions, or otherwise as needed to manage our business.
4. With Whom Do We Share Your Information
a. Lenders or Matching Service Providers: In submitting an inquiry for a loan product or other service offered through this website, when you click on any button indicating an acceptance or agreement to terms, a continuance of processing or submission, you signify your agreement to proceed you are consenting, acknowledging and agreeing to the disclosure of your PII, as described herein, with lenders in our network (“Lenders”) with whom you are or may be matched. Please note that a soft inquiry of credit will not be performed by Lend-Grow unless you authorize us to do so by submitting a completed pre-qualification request. Even if you do not provide your Social Security Number, we may access your credit file to assist in the prevention of identity theft and to verify your request is accurate and complete. Lastly, not all network “Lenders” will obtain your SSN and each “Lender” has its own requirements, disclosures and consent requirements. We may share Non-PII with lenders in our network in our discretion.
BE AWARE that the Lenders with whom you are matched may retain or use your Information whether or not you use their services and you should contact these Lenders directly concerning their privacy and information sharing practices which may differ from Lend-Grow.
b. Services Providers: We may share your personal information with our authorized service providers that perform certain services on our behalf including, but not limited to service providers that perform services on our behalf in connection with your request for a loan or the funding, sale and/or servicing of your loan. These third parties include, without limitation credit bureaus, other insurance companies, closing agents, marketing and customer services firms, credit card, or entities that provide business analysis or website support. These third parties may have access to PII needed to perform their functions.
c. Other Situations: We also may disclose your information at our sole discretion
I. In response to a subpoena or similar investigative demand, a court order or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as we reasonably believe is required by law. In such cases, we may raise or waive any legal objection or right available to us
II. In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, asset sale or in the unlikely event of bankruptcy.
III. When we believe disclosure is appropriate in connection with efforts to investigate, prevent or take other action regarding actual or suspected illegal activity or other wrong doing; to protect and defend the rights, property or safety of our company, our users, our employees or others; or to enforce our websites terms and conditions or other agreements or policies.
d. To opt out of sharing your information, please email firstname.lastname@example.org
5. How we Protect Your PII
take industry standard security measures (including physical,
electronic and procedural measures) to help safeguard your PII from
unauthorized access and disclosure. In addition to the restrictions
outlined above, we require employees to comply with information security
safeguards, we use encryption in the transmission of your PII between
your system and ours, and we use firewalls to help prevent unauthorized
persons from gaining access to your PII.
METHODS OF PROTECTING YOUR PERSONAL INFORMATION
|Encryption & website certificates||Industry standard encryption protects the information you share with us from the moment it leaves your computer until it reaches our systems. Look for the secure locked padlock on your browser, which means you are using a secure web connection. Consult your web browser documentation for more information.|
|Session time-outs||We employ session time-outs to protect your account. You will be logged out of the website automatically after a period of inactivity. This reduces the risk of others being able to access your account if you leave your computer unattended.|
|Passwords / One time passcode||You should never share your password or one time passcode with anyone. Your one time passcode is not known to any Lend-Grow employee or third party, this passcode expires within 10mins or till the session time-out. We will never ask for your one time passcode by phone or email. If you ever receive a communication claiming to be from Lend-Grow that asks for your one time passcode, you should immediately report it by contacting us email@example.com.|
6. Third Party Links and Policies
Lend-Grow website contains links to other websites owned and operated by third parties. These third parties and their servers may be located in the United States or in other countries. We do not control, and are not responsible for, the privacy and security practices of these third parties. We recommend that you review the privacy and security policies of these third parties to determine how they handle Information they may collect about you.
7. Subscriptions / Unsubscribe
8. Social Media Widgets
9. Changes to Our Privacy Notice
Want More Information?
Thanks for taking the time to read through all this. If you have questions regarding this policy or privacy practices at Lend-Grow, you can email us at firstname.lastname@example.org or write to us at: Lend Grow, Inc 14321 Winter Breeze Dr, Suite 39, Midlothian, VA 23113.
PLEASE PRINT AND RETAIN A COPY OF THIS CONSENT AGREEMENT FOR YOUR RECORDS.